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Alert Message
Last updated: 13 March 2020  
Overseas ATM Cash Withdrawal Service

As a reliable and secure feature of ATM services provided by member banks, the overseas ATM cash withdrawal capability for all ATM cards (including debit cards and credit cards) issued by member banks in Hong Kong is pre-set as .de-activated. to minimize unauthorized ATM transactions. Cardholders intending to make cash withdrawals from ATMs overseas (including those in Mainland, Macau and places outside Hong Kong) should activate the overseas ATM cash withdrawal capability in advance to set the effective and expiry date as well as the withdrawal limit for the activation period using any one of the convenient channels provided by member banks.
For the convenience of the public, member banks which provide ATM services are listed below, together with the channels they provide for activating the overseas ATM cash withdrawal capability. Different from Internet banking, mobile banking and phone banking which have authentication controls for registered users, cardholders calling the bank's hotline which supports activation of the service will need to provide information for customer identification purposes as part of the activation process. Any enquiries for more details should be made with the relevant card-issuing bank.

HKAB Website will be temporarily closed for scheduled system enhancement on 31 March 2014 from 17:00 until 03:00 on 1 April 2014 (HK Time).

Notice of Planned Temporary Closure of Our Website

Our website will be temporarily closed during the following period in order to carry out scheduled system enhancement:
From: 17:00, 31 March 2014 (Hong Kong Time)
To:  03:00, 1 April 2014 (Hong Kong Time)

We apologize for any inconvenience that may cause to you.

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